Privacy Policy for uniqplc.com
1. Introduction
At uniqplc.com (“we”, “us”, “our”), your privacy and the protection of your personal data are of utmost importance. We are fully committed to safeguarding the confidentiality, integrity, and security of the information entrusted to us. Our goal is to process your personal data transparently, lawfully, and fairly, in line with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, uniqplc.com, or otherwise interact with us.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all personal data collected through our website, services, communication channels, and any other platforms owned or operated by uniqplc.com.
uniqplc.com acts as the “Data Controller” under applicable data protection laws, meaning we determine the purposes and means of processing your personal data. If you have any questions or concerns regarding how your information is processed, please contact us at [email protected].
3. Categories of Data We Collect and Process
We may collect and process the following categories of personal data, either directly from you or automatically through your interaction with our services:
a. Usage Data
We collect information about how visitors interact with our website, including IP address, browser type, referring URLs, pages visited, session duration, and timestamps. This helps us monitor performance and improve user experience.
b. Account Data
Upon account registration or inquiry, we collect identifying information such as your name, billing/shipping address, email address, phone number, and account credentials.
c. Profile Data
We gather data on your preferences, purchase history, service interaction behavior, and any personalized settings you may choose to provide, enabling a more tailored experience.
d. Communication Data
This includes the content of inquiries you send to us, customer service interactions, support tickets, and correspondence through our contact forms or by email.
e. Technical Data
Device-specific information is collected, including operating system, device type, browser plugins, screen resolution, and system configuration parameters necessary for optimal site functionality.
f. Transaction Data
Information relating to purchases and payments made via uniqplc.com, including the billing details, payment method (note: payment card data is processed securely by authorized processors), shipping address, and any invoices or receipts.
g. Preference Data
We collect your marketing consents, opt-in/opt-out preferences, and product or service interests to tailor communications and offerings in accordance with your permissions and interests.
4. Legal Bases for Processing
We process your personal data under the following lawful bases, as defined by the GDPR:
– Contractual Necessity: To fulfill contractual obligations, such as delivering goods or services you have ordered.
– Legitimate Interests: For purposes like fraud prevention, IT security, business improvement, and customer service, where such interests are not overridden by your fundamental rights.
– Consent: Where required, we seek your clear and informed consent for specific uses, such as marketing or placing non-essential cookies.
– Legal Obligation: To comply with legal obligations, regulations, or judicial processes.
Under the CCPA, we do not “sell” your personal information as defined under California law. We may share data with service providers for business purposes consistent with this Privacy Policy.
5. Your Rights
Under applicable data protection laws, you have the following rights:
– Right of Access: You may request details about the personal data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten”, allowing you to request removal of your data under certain circumstances.
– Right to Restriction: You may request limited processing while a claim or dispute is being resolved.
– Right to Data Portability: You may receive your data in a structured, commonly used, and machine-readable format, and have it transmitted to another provider.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
You may exercise these rights by contacting us at [email protected]. We will verify your identity and respond in accordance with applicable legal standards.
6. Security Measures
We have implemented robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption protocols, access controls, secure servers, data backup procedures, and employee data protection training. While no system can be guaranteed as 100% secure, we strive to implement best practices in data protection.
7. International Transfers
In the event your personal data is transferred outside the European Economic Area (EEA) or other data protection-compliant jurisdictions, we ensure appropriate safeguards are in place. These include utilizing Standard Contractual Clauses approved by the European Commission or ensuring the recipient falls within an adequately protected jurisdiction.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected:
– Account & Profile Data: Retained until you request deletion or your account remains inactive for a prolonged period, subject to legal obligations.
– Transaction Data: Retained for seven years to comply with tax and compliance requirements.
– Usage and Technical Data: Retained for up to 24 months for analytics and system diagnostics.
– Communication and Support Requests: Retained for three years from the date of your last interaction.
– Marketing Preferences: Retained until you withdraw your consent or opt out.
9. Cookie Policy
uniqplc.com uses cookies and similar technologies to enhance your browsing experience. Categories include:
– Essential Cookies: Required for core website functionality, such as security and navigation.
– Functional Cookies: Enhance user experience by remembering settings and preferences.
– Performance & Analytics Cookies: Help us understand site usage, including traffic sources and page performance, typically anonymized.
– Marketing Cookies: Used to tailor advertisements to users’ interests, subject to your consent.
10. Cookie Management and Compliance with GDPR & CCPA
You have the right to control your cookie preferences. Upon visiting our website, you will be prompted to manage your cookie settings. You may modify your consent preferences at any time via the cookie settings link on our site. We honor Global Privacy Control (GPC) signals and other browser-based mechanisms to meet GDPR and CCPA requirements.
Please note that disabling some categories of cookies may impact your user experience and functionality of certain features.
11. Children’s Privacy
Our services are not directed at or intended for children under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us at [email protected], and we will take prompt steps to remove such data from our systems.
12. Policy Updates
We may revise or update this Privacy Policy periodically. Any material changes will be communicated through appropriate channels on uniqplc.com, and, where necessary, we will seek your renewed consent. Continued use of our website or services after changes indicates your acknowledgment of the updated terms.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: [email protected]
Website: https://uniqplc.com
We are committed to maintaining transparency and accountability in our data practices and ensuring that your privacy rights are respected at all times. Thank you for placing your trust in uniqplc.com.